Diss Wool and Craft Shop are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Diss Wool and Craft Shop
2 St. Nicholas StreetDissNorfolkIP22 4LBUnited Kingdom
Phone: 01379 650 640
Email: sales@disswoolandcrafts.com
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Paypal & card or debit card payment.
If you prefer you may send your credit card information via phone or email.
Any queries, please do not hesitate to contact us
Delivery Schedule
We aim to deliver your order right away. We will normally send your order to you in 5 business days . International orders are generally received in under 10 days.
Postage
Our postage is based on the total price of the basket
UK
Up to £4.99 - shipping will be £3.55
£5.00 to £24.99 - shipping will be £3.55
£25.00 to £49.99 - shipping will be £3.99
over £50 - shipping will be £4.50
Europe
Up to £3.00 - shipping will be £4.00
£3.01 to £15 - shipping will be £6.99
£5.01 to £25 - shipping will be £9.50
£25.01 to £35 - shipping will be £15.00
Orders over £35 will be £29
above rates exclude pattern books, please contact us for P&P quote
Worldwide
Up to £3.00 - shipping will be £5.00
£3.01 to £15 - shipping will be £12.50
£15.01 to £25 - shipping will be £17.00
£25.01 to £35 - shipping will be £22.00
Orders over £35 will be £39
above rates exclude Katia and Rowan pattern books, please contact us for P&P quote
Back Orders If your item is not in stock, we will inform you as soon as possible & back order for you.
You will always be emailed with the option to cancel your order if you would rather not wait.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01379 650 640 (International +44 01379 650 640) or write to us at
2 St. Nicholas StreetDissNorfolkIP22 4LBUnited Kingdom
Privacy Policy
Diss Wool and Craft Shop do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
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